Average Reviews:
(More customer reviews)I would have given this 5 stars if it were not for the lack of instructions. I contacted customer service at Third Eye (only option is email) but I did receive a reply w/in the hour...from a real person who's customer service skills were so good that I decided to give it the 4 stars instead of the 3 I was going to rate it. By the time I got the reply I had figured the thing out from a picture on a competitor's website. The mirror is pre-assembled when packaged but often comes apart during shipping. The 2 large rubber pieces are supposed to slide over the screw. You then secure the whole thing w/the enclosed nut (be careful when opening package..the nut came flying out that I didn't know was there because of lack of instructions or list of what's included..i saw the nut on the competitor's site..it was a miracle I found it). Then screw clockwise into handlebar end. I was told by Shela at customer service not to screw it in too tight (needed info that should be included w/absent instructions) or the mirror could crack (I torqued mine so much that I bent the screw but was able to straighten it out). Shela also recommended locktite so it doesn't come apart. My mirror fell out of the handlebar end once but I had trouble getting it in all the way when I assembled it. When I put it in again I sprayed the inside of the handlebar w/cooking spray (don't use too much) & the mirror went all the way in w/ease. Make sure the head of the screw is seated when you start to turn.
Now for how it works. It's great! No vibration, real glass, and the convex shape gives a wide field of view. At one point I was so desperate for good mirrors that I even had bulky motorcycle mirrors mounted. Third Eye is smaller & works way better w/a larger field of view than those motorcycle mirrors ever did (& I had motorcycle mirrors mounted on both sides & Third Eye still gives me a larger field of view only mounted on 1 side). Overall I'm very happy with the product!
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